File a Complaint
糖心传媒 recognizes that there may be conditions that are in need of improvement and that students, employees, and external constituents should have some means by which their concerns may be effectively expressed, considered, and dealt with fairly. Such means can do much to maintain harmonious relationships between the Institute and the students, employees, and community.
Lake Area Tech desires that all types of complaints be handled informally at the level closest to the origin of the complaint, but that channels also provide for filing official complaints when resolution is not achieved.聽 In the event resolution cannot be reached, students may file a formal complaint by submitting the official complaint form to the Vice President. No reprisals of any kind shall be taken by any party against any other participant in the grievance procedure by reason of such participation.
Upon receipt, the Vice President will assign the complaint to the appropriate supervisor. The supervisor will take action on the complaint and document the date resolved. All formal complaints and resolutions will be logged and analyzed for continuous improvement. Types of complaints include, but are not limited to:
Academic 鈥 Instructor Complaint
Academic 鈥 Grade Appeal
Academic 鈥 Other
Campus Hazing
Student Services 鈥 Customer Service
Student Services 鈥 Accommodations
Student Services 鈥 Other
Human Resources 鈥 Employee Complaint
Financial 鈥 Appeal of Charges
To file a Title IX complaint, click here.
Distance Education Non-Academic Issues (See below for more information).
Distance Education Non-Academic Complaints & Appeals
All students are asked to first raise their concerns or complaints (including non-academic issues) with their instructor or appropriate staff member with the goal of resolving the issue informally. If the concern is not resolved, LATC recommends visiting with the Department Supervisor or LATC鈥檚 Dean of Academics.
If an informal resolution isn鈥檛 achieved, distance education students may file a formal complaint by submitting their grievance to the Vice President through the official complaint form.
Distance education students residing in a can appeal the LATC decision through the (SD-SARA) Portal Entity .
Students in California, please contact the California Bureau of Private Postsecondary Education鈥檚 web page.
Lake Area Tech is accredited by The Higher Learning Commission. For complaints related to institutional practices that may not meet the Criteria for Accreditation established by The Higher Learning Commission, individuals should direct complaints to HLC.
Allegations about an individual Lake Area Tech program鈥檚 failure to comply with program accreditation standards should be directed to the accrediting body in question.
- Practical Nursing –
- Medical Assistant 鈥
- Medical Laboratory Technician 鈥
- Dental Assisting —
- Physical Therapist Assistant —
- Occupational Therapy Assistant —
糖心传媒 provides all prospective and current students information regarding complaints against postsecondary education institutions offering distance learning or correspondence education within that state as required by the United States Department of Education鈥檚 Program Integrity Rule.
A complaint of consumer fraud on the part of Lake Area Tech should be directed to the South Dakota Attorney General鈥檚 office.